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Thread: For quick help if possible: Questions re award booking, mixed J and F classes
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Old May 27, 2013 | 7:45 pm
  #30  
WLG Base
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Originally Posted by WLG Base
It is very frustrating. I had no choice in the end for a recent flight and ended up with two redemption bookings. I found that the CSR's (I had talked with three over a couple of days as I tried to argue my point) had put notes on file to say I had been told that I couldn't have a mixed booking. With a previous booking I had no issues at all.

I have now escalated by email seeking a re credit for the additional miles I had to pay.
I have just received an email from SQ advising the re credit of the additional miles.
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