FlyerTalk Forums - View Single Post - Is the new MQD affecting your loyalty?
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Old May 27, 2013 | 7:10 pm
  #21  
LostInAmerica
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Join Date: Feb 2006
Location: rural Indiana - IND
Programs: airline agnostic, Hilton Gold, IHG Plat, Jelly of the Month, DL defector, formerly NWA Plat (RIP)
Posts: 963
[QUOTE=fattieonboard;20820614]Wow, you're a great example of who they are looking to thin out from the upper ranks.


Why would they want to get rid of regular, "loyal" customers? I am not now, nor have I ever been, a HVC (High-value customer). But I have been a steady customer with a brand preference.

Because I am a leisure traveler, I usually fly off-peak when prices are better and I rarely compete with the road-warrior business travelers during the week. So why would DL not want my business?
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