FlyerTalk Forums - View Single Post - Less Helpful with Elite Lost/Delayed Bags Nowadays?
Old May 27, 2013, 4:29 pm
  #11  
exerda
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Join Date: Oct 2004
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Originally Posted by weirdlyndon
Seriously! For the 'world's leading airline' get on the level of other carriers and live track baggage!
The worst part is that clearly UA has computer systems which (usually) have that information; they just don't make that information visible to the customer. The "tracking" on .bomb is just ridiculously awful. Seriously, "Bag tracing continues" up until it's handed off to the delivery service?!
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