Originally Posted by
andycat
So the operating carrier is South American? You don't say why you don't want to call, but you're going to have to deal with them at the airport anyway. I don't see what calling a code-share partner gains you.
I'd certainly get to the airport early!
This may be more about the ticketing carrier than the operating carrier.
In situations involving names, it is best not to deal on the phone with such situations. The more cooks in the kitchen, the more inconsistent the outcome.