Originally Posted by
uanj
Good luck is the best advice, you will need it. In the last 12 months I've had two segments in A which canceled and had to be rebooked in Y. For both they said the calculated fare in Y was higher so no refund. At least I was able to get mileage plus to credit the correct miles and fare basis.
One email I received was so poorly written I had to read twice to understand what the issue was.
This is what kills me. If they're going to offer the credit based on what full Y costs, the difference should be between full F and full Y. Otherwise, they need to offer credit between the discounted F paid by the pax, and the cheapest Y available at the time of purchase of that discounted F.