Seated in F in a Republic Q400 today (and of course, being Republic, it was running late), a little girl, maybe four years old came on in front of her mother. She was clutching her boarding pass and saying oh-so-politely to the man in row one "Look, sir, I got my own ticket! I've wanted one of these for so very long. And isn't this a beautiful plane! So big and pretty."

I could hear her as she went down the aisle, "Look, sir....", "Look, ma'am...." And I turned around and there were lots of smiles on most of the faces.