FlyerTalk Forums - View Single Post - United changed our Itinerary and the time is not acceptable...now what?
Old May 22, 2013, 11:19 am
  #34  
valor155
 
Join Date: Feb 2011
Location: DEN
Programs: United Premier 1K, Marriott Platinum, Frontier, Delta, Hertz Gold, National Emerald Club
Posts: 928
Definitely talk to UA.
I had it where a flight was canceled, an the default flight they put me on basically lost me an entire day with my client. This would not work for me at all.
I just explained to them that I needed the next available flight. No fighting, they (and I) found an American flight leaving in an hour and a half, and they got me on that flight without issue.
The automatic system I believe only puts you on UA flights, and the next UA flight might not work out, so call them.
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