FlyerTalk Forums - View Single Post - Downtown Miami Hyatt Regency REVIEW - MASTER THREAD
Old May 22, 2013, 2:53 am
  #36  
roadwarrior365
 
Join Date: Nov 2009
Location: LAX/TXL
Programs: LH HON,AA EXP, BA Silver, Hyatt Diamond, and a few more
Posts: 355
Originally Posted by moulder3
I'm currently staying at the property and have to say that it's one of the worst Hyatt's I've ever stayed in.

Self parking: Rather far from hotel lobby in a very narrow parking garage. (I'd recommend valet, if you must stay in the hotel.)

I was "upgraded" to an xx01 suite, which is really just a large corner room with a couch. If I had paid for a suite (or used a suite upgrade cert.) on this room, I'd be very upset! Hotel internet is abysmally slow, perhaps the slowest I've ever seen at a Hyatt hotel and the hotel does not appear to be sold out (although that really shouldn't matter in 2013). The worst part is that they have "standard" and "enhanced" internet (and claim they will charge Diamond members the difference at check-out). I opted for enhanced and the speed is still less than 1meg/sec (or roughly 25% the speed I can get via my cell phone).

The hotel has small 32" HDTVs (I never understand why so many hotels cheaped-out when they went to HDTVs a few years ago, but that's another topic). The tv is about 12 feet from the couch and is way too small at that distance. To top it off, they have ZERO HD channels (I have no idea why this isn't a Hyatt brand standard by now, too, but I digress).

The club lounge is tiny, with only two finger foods for apps, three soda varieties & bottled water (all available at room-temperature only). I'm hard-pressed to find a single complimentary thing to say about this hotel, except that the front desk staff was nice.
You're experience pretty much sum up my stay 2 years ago. Looks like nothing has changed. If you have to be in that area the JW Marriott Marquis and EPIC are both nice hotels. I wonder when the Hyatt will start a renovation to keep up with the competition.
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