Originally Posted by
ELOW
that is really good to know. I will definitely enter flight information from now on.
From reading some old posts on here, some people said that they don't really use the flight info for anything because someone's flight was delayed but Hertz still closed but I guess that has now changed which is a good thing.
I'm sure it varies -- I suspect the employees are not required to stay from say 10pm until 3am if a delayed flight is due (which the passenger might not even be on, e.g. having rushed to board an alternate flight to another city without even time to call). But having the flight info there at least lets an employee who might care check and see that you're due 30 minutes after they would have otherwise closed and make a call. I can't see that it can ever hurt.