Originally Posted by ianmanka

I got hit with a schedule change, and I'm new to the game.

I arrive 1 minute later, but more importantly, I was downgraded from an A319 to a CRJ 700 for a hop IAD-BOS.

Any chance that I can get a different routing and avoid the CRJ? Or will CSRs be unsympathetic?

EDIT: Although when I do a dummy booking on the same route, it seems that the flight operates on a 738. UA IT glitch?

Originally Posted by achlee

This happened to me as well (on a different route). Will CSR allow me to change flights without triggered the change fee? I'm 1K if that makes any difference.