Originally Posted by
Antonio8069
They also screwed up my points reservation, and managed to miss my early check-in request! My room on the 45th was very noisy and the lounge (44th) is a zoo (crowded with people!)
I will be contacting the property for compensation, and welcome contact suggestions, thanks!
Did you contact them to change your room while you were there?
In regards to the lounge, that is out of their hands.