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Thread: Two hours on hold, then disconnect
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Old May 19, 2013 | 7:06 pm
  #8  
mnscout
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Originally Posted by Mr. Tickets
Op never spoke with an agent. He requested call back thought the system. Even if you do speak with an agent, most of the time they don't have the option of calling you back as they get the next call in queue.
Actually I did speak with an agent after they called me. But when they prompted me to enter the pin number, I got disconnected.
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