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Thread: Two hours on hold, then disconnect
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Old May 19, 2013 | 7:05 pm
  #7  
mnscout
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Originally Posted by MSPeconomist
Yes, if they can handle your request. I assume you can't do what you need on delta.dumb and it's somewhat urgent or at least potentially time-sensitive.

There's a thread in this forum, IIRC started by DeltaPoints, that discusses and lists in a wiki on top what tasks @DeltaAssist can and cannot do via twitter.

Besides the weather and approaching holiday weekend, DL has had some major international flight cancellations and delays today, so that could be contributing to the long hold time.

Have you tried to call back and have them call you again?
Yeah, my case exactly. Built an itinerary on their site that prices at 350K instead of 100K. It works perfectly for me so I'd like to finalize the damn thing. And yeah, left them the number again so they call me in another 2 to 3 hrs.
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