While it's possible the tornado has something to do with it, the current wait to speak with Delta agent is over 2 hrs. I opted to have them call me back, which they did in 2+hrs, then they told me to enter my pin, the moment I started, I got disconnected.

This is the first time, I've had this kind of problem in over 2 years, but I had status back then that I don't have now. Add to that that I don't fly with Delta often nowadays. Is there a trick like with United that I could use or do I have to brace myself for another 2-hr wait?

And tornado or not, I was able to reach an AA agent in less than 5 minutes.Not cool.