FlyerTalk Forums - View Single Post - Less Helpful with Elite Lost/Delayed Bags Nowadays?

May 19, 2013, 2:33 am

#2

lhrsfo

FlyerTalk Evangelist

Join Date: Jan 2009

Location: London & Sonoma CA

Programs: UA 1K, MM *G for life, BAEC Gold

Posts: 10,225

I've had my occasions and, whilst I've found the UA agents to be friendly and helpful, the delivery agents have usually been wuite the opposite. No communication and missed deadlines are their modus operandi.

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