Originally Posted by
PHX_SOUS
Took me just over a month! That was with a lot of emails to my plat concierge.
Over a month even with Plat? I don't have any status, so good luck to me!
So after 2 online chat sessions asking for the follow-up, I was told at first that I'd loose all the points since the names don't match (what?). The second rep told me to check back in 10 business days and they will be doing some research. And it's up to AA to release the points back. Sigh...