Originally Posted by
ReadystEDIgo
Air NZ have baristas to make your coffee to order in their flagship AKL lounge and I doubt staff costs are massively lower in NZ. My point being that if the airline values their offering at their base they will spend money on it.
This is my concern with BA and their new lounge catering because it smacks of them not valuing it or us as being some of their best customers and if this is the case, what other "enhancements" might we see.
That is the most important point. Lounge food offerings aren't really about the practicalities of feeding hungry travelers at all. They are meant to create a feeling of being pampered and taken care of by the airline among its highest spending customers. When you remove that element of luxury and indulgence, you remove the raison d'être for a lounge in the first place.