Originally Posted by
TallestHotelInJapan
PS: FTI.com was approved for the Sheraton Munich Airport for my account but several times declined for a buddy's account? Makes no sense to me. Any why, I had to cancel the approved claim because I found a better offer on the SPG site.
Originally Posted by
USirritated
The same is true about you and your buddy. Whatever reservation you were making was not identical to what your buddy was making, was it? Unless the reservations were for the very same trip, made on the very same day, they could be completely different, understand?
Originally Posted by
TallestHotelInJapan
Both requests were very same.
Originally Posted by
USirritated
Then I would appeal the denial. Two identical requests, one approved, the other denied, sounds like an easy reason for the denial being later approved on appeal to a higher authority, such as the LNF manager.
USirritated, did you miss the fact that
TallestHotelInJapan's "buddy" story was about SPG's BRG, not about Marriott's LNF?
The policies and procedures and benefits of one hotel program's BRG can be
very different from another hotel program's BRG. So I'm not sure how relevant
TallestHotelInJapan's example was to this (Marriott LNF specific) thread.