FlyerTalk Forums - View Single Post - Claiming missing AP$ - how long does it take?
Old May 14, 2013 | 3:33 am
  #9  
Mapnz
 
Join Date: Aug 2012
Location: Auckland
Programs: Airnz Elite
Posts: 386
how long does it take ?

Originally Posted by Xiaotung
For Star Alliance carrier flights, it's usually no more than 2 weeks. If it's more than a few weeks then there must be a problem.
There were 26 of us all on a star alliance flight
It took 4 to 5 months to get our points

The air points came in march 2013
The status points were backdated to October

When the status points arrived I had already moved to GE so effectively the SP were lost
As when you gain GE the counter goes to zero and any backdating has no impact
If I had been gold when I got the backdating if the SP they would have counted to GE
Its a quirke they said they cant fix as it involves movinh your GE wualification date and they can't change that
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