Originally Posted by
AutoSlash
Reservations booked on other sites and submitted to us for tracking need to be processed manually (we actually need to look your reservation up on the rental company's website and hand-copy all of the rental information into our price-tracking system), and we currently have an extremely long backlog of those requests. It's far faster for you to book with whatever company you find in our search results and wait a few hours for our automated system to send you a better offer or, failing that, to email us directly for a price quote.
Ah, that fully explains. I had wrongly presumed that manual submissions were automated once received, but the need to manually enter could understandably create a backlog. I'm certainly going to take your advice and try booking via whatever options show up on your site and see if that yields better results. Thanks for the prompt and thorough response!