FlyerTalk Forums - View Single Post - Canceling a Non-refundable ticket
Thread: Canceling a Non-refundable ticket
View Single Post
Old May 13, 2013 | 6:17 am
  #7  
raistlin
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Feb 2010
Location: Italy
Programs: ITA Executive Per Sempre; LH SEN; BA Silver
Posts: 1,955
Originally Posted by KLouis
7 years ago, AZ refunded a non-cancelable/non refundable ATH-FCO-LRH return ticket when I got into the hospital for an emergency. I had no insurance, and it took them about six months till I got my money. I had been "warned" about the long delay, so I never called/emailed them. Imagine my amazement when they called me to ask where to send the money to.
They tend to waive for medical reasons or bereavement. Actually, they are pretty nice on that.
raistlin is offline