Vanilla Bill Payment Prepaid VisaŽ
Card Account: **** Original Gift Card Value: $200.00
Card activated on: May 10, 2013 5:14:52 PM
Total Holds/Preauths (-) what is this? $0.00
Total Debits(-) $200.00
Total Credits(+) $200.00
Available Gift Card Balance $0.00
2 transactions found, displaying all transactions.1
Transaction Date Transaction Debit Credit
05/10/2013 05:54 PM WAL Wal-Mart Store 850966
2124 WAL-SAMS
BEAVERCREEK(N, OH
Reference:
150100 POSPurchase:Checking:NoAccount $200.00
05/10/2013 05:54 PM INCOMM
990400 Card:First Use $200.00
The others all look the same. The thing that worries me is that it's not listed as a preauthorization or whatever-- it's just listed as being gone.
Oddly, the Visa CSR on the phone said that he could see 2 transations from Walmart on his end for each of the cards, which I have not been able to see.
Originally Posted by
Corridor!
How many gift cards were you trying to load in a single transaction? I once tried four and I got an error after the third card. They cancelled the transaction and we started over but only with three cards this time. I was then able to use those exact same cards. It made me nervous when it happened.
Can you give a little bit more detail of the events that occurred?
As far as getting a receipt goes. I have been able to take the card I used into Walmart and get them to print me a receipt. (I do this lot's of places) They will want to know which register you were at, date, and time. You should have the date and time on your gift card log.
That's good to know on the receipt, thanks.
Sequence of events: I tried to load the four at first on one transaction. The guy thought I only had one gc with $800 on it, so I got an error after the first card because it didn't have enough funds. He then set it up so I could use the four cards, and I proceeded to swipe them through, enter pin, etc. Seemed to be working, there was the card approved message after each one, then on the fourth it errored out and he had to cancel the transaction. He then tried it again, still with four cards at once, but this time none of them were working. (I suspect the previous transaction was the one that pulled the funds and didn't give them back.) He called a manager over, it was still not working, and there was a line forming, so I figured I'd give up and try again later. The manager then had to "turn a key" to cancel the transaction.