Originally Posted by
chinatraderjmr
None of this is necessary....he hotel made a mistake. Before writing letters and calling Amex, Call the hotel directly, speak to accounting and tell the to take it off....they probably will
The absolute easy thing to do is to dispute the charge with American Express. This can be done on-line in about 1 minute.
Calling the hotel, trying to get someone with authority to make an instant decision about the charge will take 10 times longer and probably not resolve the issue.