FlyerTalk Forums - View Single Post - Free First/Business Class Upgrades when your Delta flight is delayed- glitch?
Old May 10, 2013 | 12:00 am
  #56  
jdrtravel
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Originally Posted by justhere
I think there are several thousand shareholders that would disagree with you.
Fair enough. I'll rephrase: the leadership of the corporation is empowered to handle customer service as it sees fit.
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