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Thread: Bad experience with cancelling tix (and delays on getting a refund)
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Old May 9, 2013 | 12:57 pm
  #115  
jbfield
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Join Date: Jan 2005
Location: SIN 5 days out of 7
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Posts: 5,505
Some more data points.

Booking A: Cancelled on the 21st March due to schedule time change (noted this to the agent). Refund form submitted the same day.

Refund Receipt: Received 22nd April via email.
Full Cash Reimbursement: (BACS) received 29th April.
Miles Reimbursement: As yet not received

Booking B: Cancelled on the 25th March due to schedule time change (noted this to the agent and on refund form). Refund form submitted the same day.

Refund Receipt: Received 3rd May, via email.
Full Cash Reimbursement: (BACS) received 29th April.
Miles Reimbursement: Received 28th March
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