Originally Posted by
IAH-OIL-TRASH
This isn't a change.
It is from how Apollo processed refund transactions. This has been covered at length since the system conversion.
ETA - So if you are legacy CO person, this is how you are used to having refunds processed where there is a change fee associated processed. That is, the change fee gets taken and then a refund is processed for the residual balance due on the fare.