FlyerTalk Forums - View Single Post - Pay change fee- then refund?
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Old May 9, 2013 | 10:53 am
  #13  
B787938
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Join Date: Mar 2010
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Originally Posted by IAH-OIL-TRASH
This isn't a change.
It is from how Apollo processed refund transactions. This has been covered at length since the system conversion.

ETA - So if you are legacy CO person, this is how you are used to having refunds processed where there is a change fee associated processed. That is, the change fee gets taken and then a refund is processed for the residual balance due on the fare.
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