Originally Posted by
elCheapoDeluxe
2) If it is a user-serviceable part they had no problem overnighting the bad part to me. I seem to remember interacting with IBM out of Georgia. Couldn't tell you if that is still the case.
That is still the case at least with "Think" branded machines, all Lenovo support in the US is provided by IBM out of Atlanta. Seems to me that at least some English language support in Canada is handled there too.
Cheers