Originally Posted by
sinalet
Received the "May 2013" S100K edition of The Altitude Report this afternoon. On the right below the image of the card, it shows:
Both numbers (yes, there were actual numbers in place of the #'s) were less than half of the AQM and AQS I had actually accumulated as of April 30. Adding up only the AQM and AQS from flights on AC metal, I get their exact values...
altitude.aircanada.com shows the correct values in the weird speedometer graphics.
Just to be absolutely and positively sure, any *A metal earns AQM/AQS given an eligible fare class...right?! Anybody else see this discrepancy?
The first thing I did when I saw the discrepancy on my Altitude report email today was check AC/AP FT.
The dashboard shows all accumulated AQM/AQS with AC and *A memebers as of 4/30/2013. But the email report only shows AC accumulated AQM/AQS.
Email did state however that if there is any discrepancy between the Altitude Report Edition Email and the dashboard on altitude website, the dashboard on altitude website shall prevail....Nothing to worry about i am sure.
But I will call them when I come back from overseas. Too expensive to call long distance to AP just to double check/clarify which accumulated AQM/AQS is accurate. Or perhaps someone can give AP a call and post whatever AP's reply was in regards to this matter? It will greatly be appreciated for peace of mind.