Originally Posted by
cy1978hk
After chains of e-mails and follow up with CX Customer Relations Department, they propose a 10,000 Asia miles as the goodwill gesture for this 19 hours 'imprisonment' on flight experience... this is a joke... but I'm losing energy to deal with them on this.....
May be that is part of their negotiation tactic. Drag it as long as possible, make you tired and accept anything.
BTW, I think 10K can't even redeem HKG-TPE flight right