haha; if only I could count how many times hertz left me high and dry... They regularly pull stuff off the Alamo lot for me

You should at least double book next time and give them a second chance, but have a fall back.

Hertz's idea of Luxury at YOW is a 2009 DTS... and Premium is a 2010 Town and Country...

I once got a Buick (Premium) but only because it had NY plates (one wayed to them)

Budget has a fleet of BMW 3 series as info...