I didn't have much luck at this location on Saturday afternoon. I had a Full reserved but when I showed up the agent was very perturbed. They had no vehicles, he told me. He hunted around for a while, went over to the Enterprise office, then came back and offered me an Edge. It had 36,000 km on the clock but seemed otherwise decent. Unfortunately, the driver's seat was inoperable. No way to adjust it at all. I went back to the counter and was told they'd just had a return but that it would be minimum 15-20 minutes + before they'd have it serviced. As I was only using the rental to get to and from the airport and could borrow a vehicle if I really I needed it I gave up and hopped in a cab.

I realize these things happen, but clearly their fleet is pretty stretched if they can't hold a car for an Exec member. I'll probably go with Avis or Budget next to see how they do. Based on Hearna's reports I was hoping for better from them.