FlyerTalk Forums - View Single Post - How many Medallion members are there in each tier?
Old May 6, 2013 | 10:49 am
  #6  
Adelphos
All eyes on you!
10 Years on Site
 
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 5,116
Originally Posted by HongKonger
There is info about this in a thread somewhere but IIRC the thread was not originally about this and the topic drifted.

There are about 40K diamonds representing roughly the top 0.05% of MQM earnings in the qualifying year among all SM accounts, of which there are roughly 80 million. There are a couple million medallions, representing about the top 2.5% of MQM earnings in the qualifying year among all SM accounts. The vast majority, roughly 80% of medallions (or about 2% of all accounts) are silvers. About 12% of medallions (or about 0.3% of all accounts) are golds. About 6% of medallions (or about 0.15% of all accounts) are platinums, and as noted about 2% of medallions (or about 0.05% of all accounts) are diamonds.

These are rough numbers, and DL will not reveal anything exact as it is valuable proprietary information.

Of course some people move up or down levels from year to year but the percentages stay roughly the same.

As to OP's question about what level should qualify you for perks from either DL's standpoint or the customer's, that is an age-old debate on FT and you will hear a wide range of opinions. But I can tell you that no loyalty program is about rewarding past purchases, it's about driving future purchases, so DL is going to adjust the type and extent of perks to do so as successfully as they can.
Based on this data, I can see how expanding benefits like priority security and priority boarding (my two biggest wishes for FO) would be a significant expansion relative to the number of medallions currently receiving them. What I am less clear about is what the impact of such a move would be relative to all customers on Delta or in an airport in general. I've seen priority security lines empty while the normal security line is extremely long. In that case, giving silvers access wouldn't seem to be that big of a deal and could make lines shorter for everyone. Clearly in elite heavy boarding times, airports, terminals, etc, this may not work as well though...

Last edited by Adelphos; May 6, 2013 at 10:58 am
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