Originally Posted by
Clipper801
Mine was a personal experience too. I wrote to Customer Care afterwards and all I received was a shelf apology. I did not receive any compensation. No $ and no Aero point. AC refused to accept it to be a case of an involuntary downgrade.
And then what did you do?
If people ask for compensation, and accept "no" as an answer, what motivation does AC have to change anything?
Canadian courts are amazing for things like this. You can easily get a refund for your ticket, all costs of having to go to court (missed work, etc.), and more damages to show AC that if they continue to do this, there will be significant consequences.