Originally Posted by
Engineering Travel
Totaly agree 500Rmb, lol, Thats why I refused it, as far as i could see every one else took the money.
As a foot note to the offer from CX, my dear wife and daughter have just traved on an award booking in first today/yesterday.
LHR-HKG-PVG.
HKG-PVG they were downgraded to Buisness, due to change of metal and given 400HKD cash each. Flight was delayed 2 hours KA834, approx, not sure.
It was the same price in avios for First, Buisnes, and taxes for both classes, so CX paid them x amount to fly with them.
My angry letter is formulating now!
500Rmb for 17 hours lost time sat on plane in CAN.
400HKD for a mere downgrade.
Not sure what to think about CX/KA now, certianly loosing my choice as preferd carrier in Asia.
After chains of e-mails and follow up with CX Customer Relations Department, they propose a 10,000 Asia miles as the goodwill gesture for this 19 hours 'imprisonment' on flight experience... this is a joke... but I'm losing energy to deal with them on this.....
