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Thread: 250 (HP/SS) / 500 (FS) Point bonus if Diamond Amenity Does Not Post Automatically
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Old May 2, 2013, 8:22 am
  #80  
cottonpatch
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,082
Originally Posted by orion2000
Is this still effective ?

My husband (Diamond) stayed at a FS property in the US recently
but he received NOHTiNG as a Diamond amenity.

So I sent an email to Hyatt Customer service on his behalf.
They posted 1000 points right away but not the extra 500 points.
(I did not ask either; thought it was automatic)

Should I write them back to request this ?
It is still effective. You should write back and request the additional bonus points or PM the details to the Gold Passport Concierge here on FT. They are very responsive.
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