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Thread: Do I lose free rental day if not picking up the car?
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Old May 1, 2013 | 7:52 am
  #2  
Americanada
 
Join Date: Mar 2002
Location: State of NY
Programs: AA,HH Gold,SPG Plat,Natl Elite,Hertz Pres Cir
Posts: 222
If you canceled your reservation, which you should have done, anytime on the day of pick-up then the free day can be made available again by calling the help desk.

If you didn't cancel the reservation and you are listed as a no-show and do not have a valid excuse then they might make an exception but you still have to send an e-mail or call the help desk.
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