FlyerTalk Forums - View Single Post - Transiting in Singapore from Etihad to Qatar
Old May 1, 2013 | 12:49 am
  #9  
Fan2502
 
Join Date: Jul 2009
Posts: 589
Originally Posted by House
With respect, this is almost totally untrue. Airlines use a whole variety of computer systems, and while some are shared, others are not.

For example, airlines within an alliance MAY be able to see reservations from other alliances, and airlines who use a particular booking system (e.g. Amadeus, Sabre) may be able to see other bookings from certyain other airlines using the same system.

...

What IS true is that most major airlines (apart from low cost airlines) have interlining agreements with other airlines that allow baggage to be transferred from one airline to the other. However, unless you have the flights ticketed on the same booking then there is often no way for the check-in agent to verify whether the booking on the other airline even exists. All they have to go on is an (easily Photoshopped) printout or screen on a mobile phone. Back in the days of paper tickets they could at least verify that you held an actual ticket.

Added to that, the airline whose baggage tag appears on your bag is responsible for that bag, even once it transfers to the other airline. That means they have to pay out if it goes missing, help you to trace it, etc.

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Well, I can only tell what I was told. FRA c/i uses a different system. Neither Amadeus, not Sabre nor Worldspan. Their c/i system pulls of course the data from one of those.

From my experience, the LAST airline is responsible for the luggage:

Some years ago, I was booked MIA-EWR-FRA. One tkt all on CO. The first leg was delayed and we were rebooked via LGW. LGW-FRA on BA. The luggage didn't arrive at FRA an BA handled the case. The BA agent told me we have to deal with them as it is their responsiblility.

About 2 years ago I was travelling FRA-DOH-BKK on QR and BKK-CNX on TG. Two tkts but bags checked thru from FRA to CNX. One item arrived damaged and TG handeld the enquiry and paid the compansation because they were the LAST carrier and so responsible.
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