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Thread: Can you tell within 2 seconds if a phone agent will be unhelpful?
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Old Apr 30, 2013 | 10:13 pm
  #13  
orca1114
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Originally Posted by rajin
Seconded. No nation has a monopoly on the superb or the useless.
This. ^

I have had many agents who have impressed me with their incompetence, and I have had many others who have surprised me with their skillfulness. Even the 3 AM overseas agents sometimes get the job done--often better and faster than the US-based daytime agents.
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