Originally Posted by
travelexpert
+1
I would have thought American Express would go out of its way to hold on to its customers with some REAL benefits, especially given that it now has a real HH competitor that offers Gold status just for having the card.
Axon benefits are now marginal at best.
Plus the competitor offers a free night on your anniversary. Figure the best thing is to wind up getting the no fee AMEX and then have the Citi Reserve card. Put my 40K spend on the Reserve plus get the free weekend certificate every year. Best of both worlds, access to AXON award (not that this means much), still get 3 points per $ on normal spending, plus get a free weekend night every year.
On the other hand, we can all hope that AMEX is seeing the error of their ways and is trying to regroup before they lose too many accounts. Refusing to allow downgrades will just push people to cancel the card and move more rapidly to the competition.