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Thread: Hotel Bel-Air vs Beverly Hills Hotel
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Old Apr 28, 2013 | 10:48 am
  #31  
mike_la_jolla
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Originally Posted by RichardInSF
So I filled out the Bel-Air hotel survey and got a prompt reply from the director of F&B which did not address any of my specific points. Instead, I was offered a one-class upgrade and a complimentary glass of wine on my next visit.

I wonder if they will still be serving wine after hell freezes over.

Nothing has changed my view that the only way to get treated well here is to be famous or a hotel reviewer. Since I am neither, I won't be back.
Well, I'd add that I was there not 10 days after that 'famous reviewer' was there. She was treated like a queen. We got treated as bad or worse than you did.

Incidentally, that 'famous reviewer' doesn't take criticism well, if at all. We exchanged several emails about her shockingly incorrect, and perhaps unethical, review of new Hotel Bel Air, and she dismissed my arguments completely.

.... And I don't like club sandwiches....
Last edited by RichardInSF; Apr 28, 2013 at 2:06 pm Reason: A small portion was a bit too speculative, edited out.
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