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Old Apr 28, 2013 | 8:08 am
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avidflyer
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Join Date: Jun 2006
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Originally Posted by gloreglabert
I'm pulling my hair out trying to get the Hertz website to accept a one-way award rental...not just a particular one, actually, but ANY one-way rental. I've tried a number of different dates, locations, times, etc, and it always just spits out "We apologize but you don't have enough points to Redeem a Hertz Gold Plus Rewards." on the final screen. The account I'm trying to use has 1300 points, which unless I've missed something really elementary, should be enough (for a one day, one-way award). Any idea what might be the problem?
Make sure you pick up and return times are the same. If you pick up at 10 am and have the return set at 11 am it will try to apply 2 free days not one.
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