Originally Posted by
PGHflyer
Really, it shouldn't be this hard. I have tried 3 different Cat 4 hotels to try and get my certificates from last summer to attach, but it just keeps trying to deduct from my balance of points and gives no option to use the certs.
I'm new to Marriott, zero points. I got a "free night at a Cat 4 property" certificate e-mailed to me as a Marriott cc bonus. Could not use it online, and had to call Marriott reservations to attach the cert to the reservation I made online for the Montreal airport Marriott.