Originally Posted by
life_is_travel
When I tried calling their US call center number to book partner awards, I was told that it was not possible to do it over the phone. I would have to send the details over email and it would take them 2-3 working days to revert back to me.
Has anyone been successful in booking the awards immediately over the phone?
Not over the phone and you will likely get a call back after 7-14 days unless you follow it up with a call to them everyday.