The entire list in the first e-mail seems to be incorrect. This is the list of awards copied from the e-mail that I received this morning:

Announcing the Winners.
2013 Freddie Awards.
Thanks for your vote this year and your interest in knowing who the winners are. More information about the winners is in our blog on freddieawards.com. Also on Milepoint, frequent flyers are posting their own opinions of who should have won.

THIS YEAR’S WINNERS ARE:

Program of the Year
Americas Airline: American Airlines AAdvantage
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: Virgin Australia Velocity
Middle East/Asia/Oceania Hotel: IHG Priority Club Rewards
Europe/Africa Airline: Air France/KLM Flying Blue
Europe/Africa Hotel: Le Club Accorhotels

Best Promotion
Americas Airline: American Airlines AAdvantage
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: Jet Airways JetPrivilege
Middle East/Asia/Oceania Hotel: Taj Hotels & Resorts InnerCircle
Europe/Africa Airline: Air France/KLM Flying Blue
Europe/Africa Hotel: Le Club Accorhotels

Best Redemption Ability
Americas Airline: AviancaTACA LifeMiles
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: Virgin Australia Velocity
Middle East/Asia/Oceania Hotel: Hyatt Gold Passport
Europe/Africa Airline: Air France/KLM Flying Blue
Europe/Africa Hotel: Starwood Preferred Guest

Best Customer Service
Americas Airline: Southwest Airlines Rapid Rewards
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: Emirates Skywards
Middle East/Asia/Oceania Hotel: Hyatt Gold Passport
Europe/Africa Airline: SAS EuroBonus
Europe/Africa Hotel: IHG Priority Club Rewards

Best Elite Program
Americas Airline: American Airlines AAdvantage
Americas Hotel: Hyatt Gold Passport
Middle East/Asia/Oceania Airline: Virgin Australia Velocity
Middle East/Asia/Oceania Hotel: Hyatt Gold Passport
Europe/Africa Airline: Air France/KLM Flying Blue
Europe/Africa Hotel: Starwood Preferred Guest

Best Loyalty Credit Card
Americas: Southwest Airlines Rapid Rewards Credit Card
Middle East/Asia/Oceania: JetPrivilege HDFC Bank Credit Card
Europe/Africa: Flying Blue American Express Card