FlyerTalk Forums - View Single Post - GUIDE to get Detailed Fare Rules, receipt, taxes & fees, for ticket (master thread)

Apr 25, 2013 | 8:38 pm

#5

Thunderroad

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Join Date: Dec 2003

Location: Benicia, California, USA

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Quote:

Originally Posted by bedelman

I had a similar problem last month. Thread on another site, message giving the resolution I found (a combination of multiple printouts on refunds.aa.com).

Thanks very much for this, but the reimbursement will come from an extremely bureaucratic organization that has trouble handling even normal processes and receipts. It sounds like you worked the system pretty well, but I doubt your approach will work in my case.

Quote:

Originally Posted by beerup

When I've had this same problem, the agents could see exactly what I paid, but the receipts never added up. In the end they sent me a note on headed paper stating how much I had paid.

Interesting. Thanks! Who sent you a note? Customer Relations? And how did you persuade them to do so?

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