FlyerTalk Forums - View Single Post - For quick help if possible: Questions re award booking, mixed J and F classes
Old Apr 24, 2013 | 3:13 am
  #25  
demue
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Join Date: May 2004
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SQ needs to fix this pronto. This back and forth is ridiculous. Either get that cr*pshot of a website ready to handle mix-class online redemptions or give clear guidelines to their CSRs how to manually combine the tickets and grant the 15% online discount. Maybe sent it to a specific queue for management approval, but sort it out.

Last edited by demue; Apr 24, 2013 at 3:35 am
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