FlyerTalk Forums - View Single Post - Why is it so difficult to deal with IHG reward program?
Old Apr 23, 2013 | 11:40 pm
  #1  
DOUDOU1980
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Join Date: Aug 2012
Location: NYC & PEK
Programs: Hyatt Diamond, UA GS, AA EXP
Posts: 292
Why is it so difficult to deal with IHG reward program?

I just finished a stay in intercontinental singapore and I booked luxuary weekend rate on its website. Today it shows that unqualified stay AGAIN. I have 16 intercontinental stays this year. I had to fight my points and stay credit back four times. MY GOD! I never had this kind of problem problem with SPG, HYATT and MARRIOTT. Do they also increase their cost for that? I am RA and I feel very disappointed with their customer service!
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