Here's the response:
Dear misterbean,
RE: Case Number XXXXXXX
Thank you for your email to Delta Air Lines mentioning the incorrect
information in February's timetable.
Our apologies for the inaccuracy and for any confusion it may have
caused. We always appreciate our customers letting us know about things
like this, and we have forwarded this on to our delta.com team to
correct.
We genuinely appreciate your support and trust.
Sincerely,
XXX XXX
Online Customer Support Desk
http://www.delta.com
I don't understand why their answers have to be so robotic. What's wrong with "We apologize. We'll fix this right away."?
This makes me want to retch.
Anyway, no miles
