FlyerTalk Forums - View Single Post - What's the difference between a Forum Ambassador and a Forum Moderator?
Old Apr 23, 2013 | 10:00 pm
  #2  
Jasper2009
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Join Date: May 2009
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Originally Posted by TWA44
What's the difference between a thread Ambassador and a thread Moderator? I did search but came up with links to threads where "ambassador" related to hotel guest programs, lounges and the like. It came up when it was announced that kokonutz is the Ambassador of the new forum. Thanks.
Ambassadors mainly exist to welcome new members to a particular forum, answer questions, be active in FAQ threads etc. - essentially helpful and knowledgable participants of a given forum who commit to contributing to the forum and making it a friendlier place. (YouŽll see that Ambassadors mostly exist in large forums which can be a little overwhelming for new members).

Moderators have a more formal role in ensuring that the forum is kept "tidy". Duties include editing/deleting/merging posts/threads, taking care of reported posts and taking disciplinary action if necessary - essentially all the stuff that are little fun, but need to be done.

While many moderators also happen to be very knowledgable and helpful, it is not a requirement. Many mods will at least try to browse through all active threads and also answer individual questions (which is more than mods are expected to do), but a few mods make it clear that their only job is to enforce the T&C. In those instances ambassadors may come in very handy.
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