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Thread: Can't buy tickets on United.com
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Old Apr 23, 2013 | 5:07 pm
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WineCountryUA
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Originally Posted by TravelTons
....
I can buy tickets online provided that I don't enter my Mileage Plus number. But if I purchase a ticket and then try to enter my MP number after it is purchased, I get an error message (names don't match?) I wonder if this problem started a few months ago, back when United out of the blue changed the name on my MP account......
This should be a big red flag

What is the name on the account?
What name are you putting on the tickets?

When the change occurred few months ago , UA annotated the change. Do you remember what it stated?
http://www.flyertalk.com/forum/unite...formation.html

Call MPSC or web support and have them investigate (not reservations).
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